Privacy Policy

 

 

Happy Place Cleaning services is a registered company in the state of Illinois. Throughout this document, “we,” “us,” and “our” refer to Happy Place Cleaning services. We own and operate this website (www.happyplacecleaningservices.com) and any associated mobile applications (“Apps”) available on platforms such as Apple iOS and Android.

 

 

ABOUT THIS PRIVACY POLICY

 

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website (www.happyplacecleaningservices.com) or our mobile applications ("Apps"). References to “you” include anyone submitting personal data to us, whether for their own use or on behalf of another individual, in connection with the Website, our Apps, or any products (“Products”) available through them.

 

By using our Website or Apps, we may request certain information about you or those you represent. This Privacy Policy, along with our Website Terms of Use, Terms & Conditions, App Terms of Use, and any related documents, outlines how we handle your data.

 

We are committed to protecting your privacy. Please read this policy carefully to understand our data practices and how we safeguard your information.

 

 

CONTACTING US

If you have any questions, comments, requests, or suggestions regarding this Privacy Policy, please contact us at info@happyplacecleaningservices.com.

 

YOUR PRIVACY

We value your privacy and are committed to protecting your personal information. We will only use your name and related data as outlined in this Privacy Policy.

 

Your personal data will always be handled fairly and only collected when necessary for our interactions with you. We retain your information only as required by law or as long as needed for the purposes for which it was collected.

 

 

DATA WE COLLECT

We collect and process your personal data for the purposes outlined in the "Why We Collect Your Personal Data"section of this Privacy Policy. The information we may collect includes:

 

1/ Personal and Contact Information:

 

/ Title, name, date of birth, address, email address, phone numbers, username, password, and other necessary contact details.

 

/ Information provided when subscribing to newsletters, emails, or other marketing communications.

 

/ Information submitted when registering an account to purchase Products through our Website, including details of your purchases.

 

/ Data provided when downloading, installing, or using an App, which may include your location, device type, unique device ID (UDID), email address, and mobile phone number.

 

 

2/ Payment Information:

 

When placing an order on our Website, we may collect the last four digits of your credit or debit card.

 

Full payment details are securely processed by our third-party payment provider, and we do not store or access complete payment information.

 

 

WHY WE COLLECT YOUR PERSONAL DATA

 

We collect and use your personal data to provide you with access to our Website, Apps, and Products, fulfill your orders, and enhance your overall experience. Specifically, we use your information for the following purposes:

 

Communication & Marketing:

 

/ Sending emails you subscribe to, including promotional content and updates about our services.

 

/ Notifying you about order status, deliveries, and service-related information.

 

Order Processing & Fulfillment:

 

/ Facilitating purchases, processing payments, and confirming transactions.

 

/ Arranging deliveries, which may require sharing your name and address with third-party couriers or suppliers.

 

Account Management & Customer Support:

 

/ Assisting with account registration and verifying your details.

 

/ Responding to inquiries and providing customer support.

 

/ Resetting your password upon request.

 

Website & App Functionality:

 

/ Managing and improving our Website and Apps.

 

/ Tracking transactions and monitoring site activity for analytics and fraud prevention.

 

/ Collecting data such as traffic, location, and usage patterns to enhance user experience.

 

Security & Compliance:

 

/ Preventing fraud, enforcing our Terms and Conditions, and investigating prohibited activities.

 

/ Ensuring compliance with legal obligations.

 

You acknowledge that while we are not obligated to monitor your use of the Website or App, we reserve the right to do so for the purposes outlined in this Privacy Policy.

 

 

YOUR RESPONSIBILITIES REGARDING YOUR DATA

 

You are responsible for ensuring that any information you submit to us, whether through the Website or an App, is accurate, truthful, and up to date. If your information changes, you must update it via the "My Account" section of the Website or by contacting us at info@happyplacecleaningservices.com.

 

If you provide data on behalf of another individual, you must have the necessary authority and their consent to do so. By submitting such data, you confirm and warrant that you have the right to share it with us.

 

 

THIRD PARTIES AND LINKS

 

We may share your personal data, including payment details, with our suppliers when you place an order for a product or service they provide.

 

Additionally, we may share your information with agents, subcontractors, licensors, and licensees to facilitate the purposes outlined in this Privacy Policy. This may include:

 

/ Assisting with product delivery

 

/ Processing payments

 

/ Data analysis

 

/ Marketing and customer service support

 

We may also exchange information with third parties for fraud prevention and credit risk reduction. Your data may be transferred within our corporate group or in the event of a business sale or acquisition, where our databases, including your personal information, may be shared with an actual or potential buyer.

 

Except as outlined in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law or necessary for the purposes stated in this Privacy Policy.

 

 

IP ADDRESSES AND COOKIES

 

Our Website and Apps use cookies to enhance your browsing experience. When you log into your account, we store cookies that contain session details, information related to your Facebook login (if applicable), and whether your login details were saved for easier access.

 

Cookies are small text files stored on your computer or mobile device that help identify your device as a unique user. They enable us to recognize your IP address, making your experience more seamless by saving login details and session preferences. We use cookies solely for convenience and functionality, not for collecting personal data or targeted advertising.

 

You can adjust your browser settings to block cookies; however, this may limit your ability to use certain features of our Website and Apps. Our cookies do not contain personal or private details and are free from viruses. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

 

Additionally, our Website and Apps may contain links to third-party websites or mobile applications, including those of suppliers, partners, advertisers, and affiliates. These external sites may also use cookies, and we are not responsible for their policies or practices. We recommend reviewing their privacy policies before using their services.

 

List of Cookies We Collect

The table below outlines the cookies we collect and their purpose:

 

COOKIE NAME                                              DESCRIPTIONS

CART                                                               Links your session to your shopping cart.

CATEGORY_INFO                                         Stores category details to enable faster page loading.

COMPARE                                                      Tracks items in your Compare Products list.

CURRENCY                                                    Saves your preferred currency.

CUSTOMER                                                    Stores an encrypted version of your customer ID.

CUSTOMER_AUTH                                      Indicates whether you are logged into the store.

CUSTOMER_INFO                                        Stores an encrypted version of your customer group.

CUSTOMER_SEGMENT_IDS                      Saves your Customer Segment ID.

EXTERNAL_NO_CACHE                             Indicates if caching is disabled.

FRONTEND                                                    Stores your session ID on the server.

GUEST-VIEW                                                 Allows guest users to edit orders.

LAST_CATEGORY                                         Records the last category you visited.

LAST_PRODUCT                                           Tracks the most recent product you viewed.

NEWMESSAGE                                              Indicates if a new message has been received.

NO_CACHE                                                   Determines whether caching is allowed.

PERSISTENT_SHOP_CART                        Stores a link to your cart and viewing history ifenabled.

POLL                                                               Saves the ID of polls you have recently voted in.

POLLN                                                            Stores information on polls you have participated in.

RECENTLYCOMPARED                               Tracks recently compared items.

STF                                                                  Records products you have shared via email.

STORE                                                             Stores your selected store view or language.

USER_ALLOW_SAVE_COOKIE                  Indicates if you have consented to cookie usage.

VIEWED_PRODUCT_IDS                            Lists recently viewed products.

WISHLIST                                                       Stores an encrypted list of Wishlist items.

WISHLIST_CNT                                            Tracks the number of items in your Wishlist.

Heartbeat                                                       Checks if your session is still active.

noMoreModal                                                Prevents the signup modal from reappearing if already dismissed.

 

 

Cookies Set By Google Analytics Google Analytics sets the following cookies as described in the table below

 

NAME               DESCRIPTION

 

 __utma           This cookie is typically written to the browser upon the first visit to your site from that web browser. If the browser operator has deleted the cookie, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

                  

  __utmb          This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.

 

  __utmc          Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.

                  

  __utmz          This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.

              

  __utmv          This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _sever() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _sever() method for the tracking code on your website page. 

 

 

WHERE WE STORE YOUR PERSONAL DATA

 

The personal data we collect from you may be transferred to and stored at locations outside our registered office. It may also be processed by staff operating outside our registered office, including those working for us or our suppliers, partners, advertisers, and affiliates. These staff members may assist with order fulfillment, payment processing, and customer support. By submitting your personal data, you consent to this transfer, storage, and processing.

 

We take all reasonable steps to ensure your data is handled securely and in compliance with this Privacy Policy. In any case, entities storing or processing your data will adhere to the United States “Safe Harbor” framework for data protection.

 

To safeguard your information, we have implemented technical and security measures to prevent unauthorized access, loss, destruction, or damage. Your personal details are stored on secure servers with industry-standard security and firewall protection. When processing payment card details, we utilize a third-party payment provider that employs encryption technology to secure transactions. While we cannot guarantee absolute security, our safeguards make unauthorized access extremely difficult.

 

We also maintain physical, electronic, and procedural security protocols to protect your data. As part of these measures, we may occasionally request proof of identity before disclosing personal information to you.

You are responsible for maintaining the security of your password and preventing unauthorized access to your account and device.

 

 

SECURITY

All payment transactions are encrypted before being processed by a third-party payment provider, which uses secure encryption software to protect your payment information.

 

If you have been given (or have chosen) a password to access certain parts of our Website or App, you are responsible for keeping it confidential. We strongly advise against sharing your password with anyone.

 

While we take reasonable steps to protect your personal data, please be aware that internet transmissions are not entirely secure. Any data transmission is at your own risk. However, once we receive your information, we implement strict security procedures and protective measures to prevent unauthorized access.

 

 

YOUR RIGHTS

You have the right to request that we stop processing your personal data, including receiving marketing communications about our Products, Website, or Apps. To update your preferences, you can:

 

/ Email us at info@happyplacecleaningservices.com

 

/ Click the "unsubscribe" link in any marketing email

 

/ Adjust your privacy settings in the "My Account" section of the Website

 

We will process your request within a reasonable timeframe. However, changing your privacy settings may limit your ability to use certain features of the Website, receive updates, or access App functionalities.

 

 

THIRD-PARTY LINKS

Our Website and Apps may contain links to external websites or mobile applications operated by suppliers, partners, advertisers, or affiliates. These third-party platforms have their own privacy policies, and we are not responsible for their data practices. We recommend reviewing their policies before submitting any personal information.

 

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any revisions will be posted on the Website. Changes will take effect immediately for new users and after 30 days (or another specified timeframe) for existing users. By accessing the Website, purchasing a Product, or using an App, you agree to the latest version of our Privacy Policy.

 

 

CONSENT

By submitting data to us, using the Website, or downloading, installing, accessing, or using an App, you consent to our collection and use of your data (including location data) as outlined in this Privacy Policy. If you provide data on behalf of another individual, you are responsible for ensuring you have the authority to do so.

 

You also consent to the placement of cookies on your device by us or third-party advertisers operating through the Website or App. You can disable cookies through your browser settings (see the "IP Addresses and Cookies" section for details). We do not use cookies that personally identify you without obtaining your explicit, additional consent.

 

 

This Privacy Policy was last updated on February 20, 2025.